LMi.net - Always On WiFi/UniFi Scheduled Maintenance - June 27th 12AM-4AM
LMi Support
info at lmi.net
Wed Jun 19 10:03:09 PDT 2019
Hi,
LMi.net will be upgrading its UniFi controller for the Always On WiFi
<https://www.lmi.net/services/always-on-wifi/> service on the night of
Wednesday, June 26th. The UniFi Controller is our server which
communicates with the Always On WiFi equipment and allows us to remotely
manage, troubleshoot, and resolve issues with your network. We will be
performing this deployment beginning at 12am (June 27th) and expect the
process to be completed within 3-4 hours.
During this time, your equipment may be unreachable as they receive
software updates. This includes your router (UniFi Security Gateway),
switches (UniFi Switches), and access points (UniFi AP Pro, Mesh, etc).
While these upgrades are processed, your client devices (computers,
smartphones, tablets, etc.) may not be able to reach the internet.
These updates are required in order for us to prevent potential security
issues and will need to be processed on all devices that we manage. If,
for some reason, interruption of your service absolutely must not occur
on this day, please fill out the form here
<https://forms.gle/xL3NrmvRiU9LUmd88>.
*Please note, that if you request for the upgrade to be delayed, we will
not be able to assist with any network related issues or make any
changes to your network until the upgrade is completed.* While we are
making an exception and completing this deployment after our standard
business hours, any delayed upgrades will be completed within our
standard hours (Monday through Friday, 9am-5pm).
Regards,
LMi.net
510.843.6389
support at lmi.net
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