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[LMi Info]

Greetings from your friendly neighborhood Internet Service Provider,

 

While we’re sure that many of you have received countless emails from 
other companies detailing their response to COVID19, the 
shelter-in-place order, and the shift to working from home where 
possible, we would like to take the time to reassure our members of our 
continued support as we continue to adjust to these new circumstances. 
We, like many other companies, have shifted most of our workforce to 
remote positions but maintain our reliable and personalized support. 


We understand how important the internet is at this time for both work 
and personal use, and we’re here to help you stay connected. We have 
increased our availability to include Sundays as well as Saturdays, for 
both phone and email support, and maintain staff at our office Monday 
through Friday to facilitate equipment exchanges and upgrades. As 
always, please don’t hesitate to <a 
href="https://www.lmi.net/about/contact/">contact us</a> if you’re 
experiencing issues with your service.


As we’re sure many of you are learning, we are now living in the age of 
video calls for work, school, and socialization; and streaming content 
is becoming more prevalent than ever. As such, we’ve noticed an uptick 
in internet related issues even for those who have our Phiber service. 
More often than not, the issue stems for WiFi and we’d like to educate 
our members on how to best optimize as well as provide resources for 
improving their service with us. You can read our article on WiFi, how 
it affects your experience with the internet, and some potential 
solutions <a href="https://www.lmi.net/blog/understanding-wifi/">here</a>.

 

In addition to our internet services, we also provide extensive 
technical support services for local businesses throughout the Bay Area. 
We periodically send out informative emails to our clients to educate 
and inform them of current events related to security and trends in 
modern technology that may benefit their staff and the company as a 
whole. We wanted to make one of these updates available on our website 
here, as the section on security may prevent a crisis in these 
challenging times. If you’d like to discuss how we can help implement 
solutions to better adapt and secure your company in these times, don’t 
hesitate to <a href="https://www.lmi.net/about/contact/">contact us</a>.

 

Stay safe. We’ll get through this together.
We sincerely thank you for being an LMi.net member.