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<p>Greetings from your friendly neighborhood Internet Service
Provider,<br>
<br>
While we’re sure that many of you have received countless
emails from other companies detailing their response to COVID19,
the shelter-in-place order, and the shift to working from home
where possible, we would like to take the time to reassure our
members of our continued support as we adjust to these new
circumstances. We, like many other companies, have shifted most
of our workforce to remote positions but maintain our reliable
and personalized support. We understand how important the
internet is at this time for both work and personal use, and
we’re here to help you stay connected. We have increased our
availability to include Sundays as well as Saturdays, for both
phone and email support, and maintain staff at our office Monday
through Friday to facilitate equipment exchanges and upgrades.
As always, please don’t hesitate to <a
href="https://www.lmi.net/about/contact/">contact us </a>if
you’re experiencing issues with your service.<br>
<br>
As we’re sure many of you are learning, we are now living in
the age of video calls for work, school, and socialization; and
streaming content is becoming more prevalent than ever. As such,
we’ve noticed an uptick in internet related issues even for
those who have our Phiber service. More often than not, the
issue stems from WiFi and we’d like to educate our members on
how to best optimize as well as provide resources for improving
their service with us. You can read our article on WiFi, how it
affects your experience with the internet, and some potential
solutions <a
href="https://www.lmi.net/blog/understanding-wifi/">here</a>.<br>
<br>
In addition to our internet services, we also provide
extensive technical support services for local businesses
throughout the Bay Area. We periodically send out informative
emails to our clients to educate and inform them of current
events related to security and trends in modern technology that
may benefit their staff and the company as a whole. We wanted to
make one of these updates available on our website <a
href="https://www.lmi.net/blog/a-message-to-our-it-clients/">here</a>,
as the section on security may prevent a crisis in these
challenging times. If you’d like to discuss how we can help
implement solutions to better adapt and secure your company in
these times, don’t hesitate to <a
href="https://www.lmi.net/about/contact/">contact us</a>.<br>
<br>
Stay safe. We’ll get through this together.<br>
We sincerely thank you for being an LMi.net member.<br>
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