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<p>Greetings from your friendly neighborhood Internet Service
Provider,<br>
<br>
While we’re sure that many of you have received countless
emails from other companies detailing their response to COVID19,
the shelter-in-place order, and the shift to working from home
where possible, we would like to take the time to reassure our
members of our continued support as we continue to adjust to these
new circumstances. We, like many other companies, have shifted
most of our workforce to remote positions but maintain our
reliable and personalized support. We understand how important the
internet is at this time for both work and personal use, and we’re
here to help you stay connected. We have increased our
availability to include Sundays as well as Saturdays, for both
phone and email support, and maintain staff at our office Monday
through Friday to facilitate equipment exchanges and upgrades. As
always, please don’t hesitate to <a
href="https://www.lmi.net/about/contact/">contact us </a>if
you’re experiencing issues with your service.<br>
<br>
As we’re sure many of you are learning, we are now living in
the age of video calls for work, school, and socialization; and
streaming content is becoming more prevalent than ever. As such,
we’ve noticed an uptick in internet related issues even for those
who have our Phiber service. More often than not, the issue stems
for WiFi and we’d like to educate our members on how to best
optimize as well as provide resources for improving their service
with us. You can read our article on WiFi, how it affects your
experience with the internet, and some potential solutions <a
href="https://www.lmi.net/blog/understanding-wifi/">here</a>.<br>
<br>
In addition to our internet services, we also provide
extensive technical support services for local businesses
throughout the Bay Area. We periodically send out informative
emails to our clients to educate and inform them of current events
related to security and trends in modern technology that may
benefit their staff and the company as a whole. We wanted to make
one of these updates available on our website <a
href="https://www.lmi.net/blog/a-message-to-our-it-clients/">here</a>,
as the section on security may prevent a crisis in these
challenging times. If you’d like to discuss how we can help
implement solutions to better adapt and secure your company in
these times, don’t hesitate to <a
href="https://www.lmi.net/about/contact/">contact us</a>.<br>
<br>
Stay safe. We’ll get through this together.<br>
We sincerely thank you for being an LMi.net member.<br>
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